SPECIFIED COMMERCIAL TRANSACTIONS ACT DISCLOSURE

Seller

arthagate Inc.

Address

Estate Tanaka 3F, 3-7-5 Kamiosaki, Shinagawa-ku, Tokyo 141-0021, Japan

Person in Charge

Yosuke Ishiyama

Booking Site

Otter Stay (AirHost Booking Site)
https://otter-stay.airhost.co/

Phone Number

050-1724-3049

Email Address

contact@otter-stay.jp

How to Book

Please complete the required information on the AirHost booking site to make your reservation.
Your reservation is confirmed when the booking confirmation screen is displayed.
A confirmation email with your booking details will be sent after your reservation is complete.

Price

Price varies depending on the length of stay, the accommodation plan selected, and the number of guests.

Additional Fees

No additional fees are required for a standard stay.
However, additional charges as set out in the Terms of Use may apply in cases of house rule violations, facility damage, late check-out, or similar circumstances.

Payment Timing & Method

Advance payment by credit card (charged at the time of booking completion)

Service Delivery

Services will be provided from your reserved check-in date throughout the duration of your stay.

Cancellation

Cancellations are subject to the cancellation policy set out on the facility page of the booking site (AirHost) or in the Terms of Use.

Refunds

Due to the nature of the accommodation service, refunds will not be issued once the stay has been used.

Contact

Please contact us by email.

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